Part of me feels really badly that I said that to him because he wrote me an ESA letter with no questions asked. *sigh* I think in a way he's just trying to give me what I wanted rather than what I needed.

Or am I overthinking this? This is part of the problem. I could be mistaking portions of it because my memory sucks, and it's just my paranoia, or this guy is just inept and doesn't care.