This happens to me all the time. Worse, is when a medical assistant is writing or typing your meds as you list them and has no clue what they are or how to spell them, even the brand name of a med. I’ve gotten, “Seroquel? Now what is that? How do you spell it?”so many times. It’s even more fun when they are able to log into my account at my pharmacy and get the generic names of these meds because that’s what the insurance will pay for. Then, they have no clue what any of these psych meds are