So I read this, and it seemed like he might be trying to normalize your feelings, and also defend himself a bit that he is doing the best he can? I wouldn't like getting this to read either, but I can easily imagine my T giving it to someone. If it helps, my T told me last session he was too busy to look at what I wanted to talk about in the session, so I should just tell him, and he would stick the email in his trash. He later said he was just teasing me bc it is so hard for me to get started , but it didn't feel that way too me. It hurt my feelings. There is a huge canyon between the T perspective and ours it seems like once in a while, between What they mean and what we take away? That article seemed to send the message he realizes it is difficult and messy for you, that it is normal and other therapy client/provider duos face the same challenge, that it isn't easy for him or you(?). That is my takeaway.