Art, would you like to obsess over an exchange I had with Piaf today?
ATAT: Have you ever made a serious mistake with a client?
Piaf: Yes.
ATAT: Did you fix it?
Piaf: I couldn’t.
ATAT: Did you try to fix it?
Piaf: I couldn’t.
(Heavy silence falls. ATAT, feeling she has stepped in something very big, concentrates on her puzzle book.)
Piaf: It was 15 years ago and I still think about it regularly.
I got the impression the client had
.