Why is it so hard for me to take criticism.

I had to pull over to take an urgent phone call so I pulled over to a shop car park. Seemed harmless enough. Better than talking and driving. Anyways I could see people looking at me so I thought I better end the convo. So I did. But then they got grumpy and said they were waiting for me and wanted to close up the car park. I obviously felt very bad. Had I known, I would've parked somewhere else..

But then they called be 'arrogant'. This is bothering me. I thought maybe i was being thoughtless. maybe ignorant or clueless. I don't think I was being arrogant. All i did was apologize and try to explain the situation. I've never been called arrogant in my life. I'm far from being arrogant. My self esteem is so low that I drove away and started to cry.
I wish I did have an engrossed sense of entitlement.

I don't think they used the right word to say. I would never say that to stranger I'd never met before. I've come across rude customers or people who were taking ages to leave the shop before but Im always nice to them upfront. I mean... obviously I was an inconvenience and I feel bad for that. Why are people so quick to judge.

I feel frustrated when people treat me in ways that I would never treat them.