I hired them to stay back - caring or whatever was not what I was there for and did not want it from the hired stranger. I don't really see what difference it makes if they care or if they just let clients believe it. Therapy is a lot like dumbo's feather -in my opinion. Those guys are going to say they care in some fashion regardless of how true it is or isn't. If you want to believe it and it helps you, why not just do it and go on - they might even be telling the truth. I doubt ( and I hope she was not - that would be extremely creepy to me) the woman was the same in real life and I know the second one was not .