(((((((( confused )))))))))

I just thought of another trick to help you when you are talking with someone and you get confused and upset.

First of all...remember to breathe....sounds simple, but I know when we get upset, we tend to hold our breath. The second thing is to repeat back to the individual what you heard them say. That way, if you have missed something, they can clarify it for you in different words.

When I'm having difficulties like that I will usually say to the individual..."Ok, just so I understand what you just said I'm going to repeat it back to you". Most folks are fine with that and will help you along.

You know, there is nothing wrong with stating, "I'm sorry, I'm not understanding what you are talking about, so I will have my husband call you later for clarification". Even though this does not help you to understand what is being said, you are still communicating to the individual and you are taking some control of the situation by that communication.

Step by step you can work through this fear and apprehension. Know you are not alone in this, there are many who deal with the same thing.


sabby