Call me a snob but I admit I still care. Hats don't belong at the dinner table and proper table manners and eating skills are important. Children misbehaving at a restaurant table is inexcusable.

I know what you mean about the use of 'ma'am' and 'sir'. I was raised to use these terms for any adult of whom you don't know their last name or to which you are subordinate to. This was further drilled into me by nine years in the military. Now people get really quite offended and I don't know why. How is being respectful insulting? What would you prefer I call you if I don't know you? "Hey you!"