I would hope people stop posting because their so much better they dont need support anymore and start forgetting to log into the forum. that would be a much more preferable to other reasons they may no longer be posting. Wish there was some kind of automated system where if a person hasn't logged in for 30 days it sends and e-mail to them with a survey of why their not logging in as much- even if they don't do the survey often you can see if the e-mail is opened by receipt and know someones alive and opening the e-mail.
|