thank you everyone for your replies. I am starting to look for a different job. It is not worth it, what this is doing to my health. I am so tired of people saying to me, 'you're so lucky to work from home' or some variation thereof. They think I just take reservations and they don't know about the sales quotas. I can't see myself spending the rest of my life in this job; I am dreading the future with this job and that is not how I want to live.