Thank you. I just didn’t feel heard at all. I was trying to explain why I empathised so much with my abusive ex boyfriend, I told her that deep down he’s a very vulnerable person and it hurts me to think he’s alone and has no friends. And she said “he’s a psycho who doesn’t deserve friends”, and that just broke my heart, because she wasn’t listening to what I was saying and I felt so much worse when she said that.