I don't know. Usually there's plenty of weeks to plan and forcast for such services. These things don't happen overnight. Sure, one can feel bad for the kids and all, but it would make many that have seen tough times stop and ask why now? How wasn't this an emergency 2 months prior with the 1st missed bill? Cut offs arrive after 45-60 days overdue depending on the provider. Or something to that effect. And if one lives in a cold climate region in the country, there's a moratorium at the present moment on anything heat related which electric falls under.