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Jan 26, 2019, 01:41 PM
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Quote:
Originally Posted by eskielover
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Reviews need to look at the big picture too not just whether the job was done correctly
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I totally agree 
I once purchased anti-virus from Amazon, but had a technical issue. So, I contacted the company of the anti-virus (not the seller) to solve my problem. It took two weeks and I was pissed off on how they ignored my messages and complaints. I told them I am not satisfied how they treat customers, but no one cared. I didn't review them, because the review on Amazon was not about them, and my issue was unique. But I would give them 2 or 3 stars maximum for how they treated me, although I got my problem fixed eventually.
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