Squandered the entire afternoon with Microsoft tech support analysts in Chennai chasing a bug in Word which has been jeopardizing my relationships with my Korean clients.

Though the issue went unresolved, it was well-documented, enabling me to procure a full refund for the entire Office 2019 suite through an Amazon customer relations representative in the Philippines and keep all the the software to boot, pun intended.

Amazon never gives refunds on software, and outsourced tech analysts and service reps never tell you where they're located. Plus, I have an older version of Word running on an older machine to keep my Koreans in check. Dammit feels good to be a gangster.