The therapist and I would sometimes do video call on Skype, but two weeks ago, I decided to stop doing call with her. A few nights ago, I was cleaning up my phone, removing apps that I no longer use. When I opened the Skype app, the homescreen had a new feature showing "People You May Know." Aside from the therapist, I only have two other contacts on Skype. I figured that some of the names on the list could be the therapist's contact.
I brought it to her attention through email that evening. I wrote that this feature on Skype means that there is a breach in patients' privacy and confidentiality. I thought it's something she might want to know because she probably isn't aware of it. And indeed, she wasn't.
When we had our phone session, I jokingly said, "You're welcome" without her saying thank you. She said, "I don't need to say thank you to you until I hear back from the cyber security people at XYZ University-Hospital." I said, "What are you inquiring with them? It's a feature on Skype. Skype is a social platform like Facebook. That's why it had such a feature. After all, Skype is not for business or professional work and isn't HIPAA-compliant." She responded, "I don't need to tell you what I'm inquiring with them." I said, "Are you accusing me of something?" She said, "No, I'm not." I let it go at that moment.
But as I reflect on that session, I find something off about it. Although she did not outwardly accuse me of anything, the fact that she didn't show any appreciation and instead are bringing it to the cyber security folks at the hospital suggest that she doesn't have any basic trust in me. And that hurts. I was only a messenger. There is a phrase that goes, "Don't kill the messenger." I did the right and a good thing by bringing it to her attention. Not even a "thanks."
I sent her a text saying that hurts and if you do not have basic trust in me, then what basis is there for a relationship? I find myself in a Catch 22 situation. She said this is content for therapy. I said that I didn't want to come in and face you if you don't even have basic trust in me.
What does she think is going on? I hacked her account? If I did, why would I send her the screenshots of the feature on the homescreen of my Skype account? To shoot myself in the foot? What is there to inquire with the cyber security folks? It's like going to a nutritionist and why McDonalds serve junk food. Umm, because it's a fastfood place?? Her not appreciating my gesture weighs heavily on my heart. It shows that she doesn't have basic trust in me.
Is there another way to see this situation?
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