I'm all in for silencing of phones and not checking messages. I truly lack time at work for personal business. I used a work journal for a while. Discovered that I was lucky to have 5 minutes during any given day. It was enlightening. I was trying to track something completely different but tuned into my own reality.

It's good to learn that you aren't comfortable doing for others what they can do for themselves. And it's ok to say so. "Hey, I'm really busy. I'm sure that you can look into this yourself. You know this."