Basically I’ve phoned quite a few different agencies and support services, I get given a recommendation to contact somebody else, which I do, and then they direct me to somebody else. I keep getting passed around, even by the people that my T spoke to. I’ve phoned them three times myself over the last few weeks. So, I shared my frustration with T and she offered to call up on my behalf for advice, which I agreed to.

She did tell me that I’m probably minimising it when I talk about it, which is normal because I’m very used to it. She said I need to overplay it, rather than downplay it, which I guess is why they’ve listen to her.

I have plenty of emails (and my call history) to demonstrate that I have asked for their option several times.