Hello everyone and happy Tuesday; I hope everyone is having a great Tuesday. Work was strange if yesterday was complaint central today was complement central with the remodel. I like complements a lot better than I like complaints, I still have a few complaints of why was this changed but it was nothing like yesterday in terms of the complaints. I think and hope people are starting to realize all the changes are a good thing for patients and obviously the clinic staff. The compliments were rather nice and most of the patient's today seemed really happy and excited for the change; and the providers didn't seem as off today. I think yesterday was just trying to get used to things and dealing with obviously shocked patients. Today was a lot better in that regard.
After work I had received a strange phone call from my father in which he said he was proud of me and my huge accomplishment and that he and mom would be in attendance for the Open House and Meet The Provider Night. I still don't know what to make of that phone call; since well things were a wreck at Christmas and his opinion of my relationship with M and he has been very outspoken that M is to old for me, but after the trip he didn't say anything bad about M or my relationship for a change; and now the proud phone call. I don't know what to make of it. I am glad he wants to come; I just don't know what to make of it.
I am starting to feel the anxiety about tomorrow night; I just get this feeling that something bad is going to happen and sadly my gut instinct is pretty accurate.
Hugs to everyone