Hello everyone and happy Thursday; I hope everyone had a good Thursday. I am so ready for the weekend; and am so glad I only have one more day before I can sleep in and not do anything; I do not like working 12 days in a row at all. I don't see how anyone can work 12 days without feeling downright exhausted. Work was alright we had a very bad scary patient threaten everyone on staff including me; they had a lot to say about me and of course I do love some threats; it was so bad and I was scared for the staff that I had to call the police to escort them off the premise which let me tell you I LOVE paperwork and there is nothing quite like collecting statements from reception, nursing, the provider; and myself. It's just so much fun not to mention dealing with the issues of scared staff members.

I've worked retail I have seen the worst of it; been on the receiving end of being threatened and being wrote up for a customer's behavior while they get a gift card. So now that I am a manager I am NOT standing for abuse on any staff member; I'm just not going to appease rude behavior; I've seen it and now how bad it hurts to be the one getting in trouble for their behavior; it makes you honestly feel like a second-rate person; so the moment anyone tells me a patient is screaming and raising hell: I am dealing with it because it is one very big pet peave of mine. I will always stand up for my employees because no one stood up for me. I have the opportunity to finally protect and manage my way. I will not stand for abuse of any sort; especially from a patient and it bugs me that society is so entitled that they think they can act like children and get treated like royalty. I'm just not going to stand for it; you will be getting a termination letter from our clinic and you will be finding another doctor not apart of our company.

This was the first time I ever got scared dealing with a patient; they were that verbally abusive and they tried reaching for me; so I was scared a little shaken up after the event of dealing with them. Yes I know I handled it according to policy but still worry brain. I think the entire staff was shaken up after that incident.

Hugs to everyone