I'm so sorry, Sisabel I understand what you mean. I'd say it depends on the situation and on the people you're dealing with. Some people react better then you give him the cold shouldern, some people only after an heated discussion, and some others will probably never learn. I don't think there's a single answer for everyone. I'd say you need to adjust to the situation. Even the work environment can require different things, like you've already said. That's just my opinion though. The final decision is up to you, Remember that we're here for you if you need it. Feel free to PM me anytime. Let me know if I can do something to help you. Wish you good luck! let us know how it goes. Sending many hugs to you