Pink said: " Like my T would say, "It's not good, it's not bad, it just is..."
that is what my former Dean said (in my former life when I was going to be a minister).

Sol - maybe you can just start from scratch - like go in tuesday and say "let's start over". and then from that perspective go over the rules, the timing, and the hurtful things....?
hope things go alright!!
kiya