(((((Hugs)))) Ptak
I know exactly how you feel! I gained so much weight over the past few years. I have been hovering between 200-220 and I feel SO fat and gross. I have tried everything to lose weight, but I am on a fixed income and healthy food is SO expensive!
Anyway, I understand why you cried. Their mess-up cost you an hour alone in a waiting room - it's not fair and not a good feeling.
Hope you are feeling better today though!