Hey. I couldn't quite remember this... But it is coming back to me now. Apparently changing the memory and hard drive and those kinds of things USED to me a major undertaking. Some of the later models have been redesigned such that they are readily accessible once the battery is removed. So... On my model I am able to change the hard drive or the memory and that is considered 'user servicible' which means that I don't void my warantee in doing so. With some of the other models doing such things is considered a major undertaking such that you do void your warantee, however.
If your book is still covered under applecare then I really would get them to take a look at it.
If it isn't covered then I'd be much more inclined to have a go myself.
But anyway, I'm sure you have discovered much more than me about it!
I just had a look because I was going to memory upgrade my MacBook on purchase. The Macrumours people were saying that it was user servicable and I could save some money by purchasing and installing the memory myself. I tossed things up for a while and ended up going with getting the Mac people to do it. Probably not the smartest decision... But that was what I did at any rate.
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