I'd take a very deep breath and make the call. Maybe it would help to write out what you need to say / ask before hand so that you could have it by the phone. That way if your brain freezes, you'll still be able to have the conversation. And anything that gets you money back is a good thing, just think about all of the nice things you'll be able to do with it. Much better than finding out you owe money.

But I procrastinate on things I'm afraid of too. i didn't go to a dentist for 10 years because I was afraid. And when I did go I had to have all my old fillings replaced plus I had some new cavities so in total I had to have 14 fillings done. I swear i'm going regularly from now on.

spltimage