It varies province to province, as well as depending on an individual’s qualifications. It also depends if you are in the public system or if you are paying someone privately. I see someone currently who is licensed as a social worker and while she keeps notes they are very brief. She probably does note phone calls/emails but if they are anything like her session notes they don’t say much. We talked about it once because I don’t trust people and didn’t really like the idea of a big file full of personal details hanging out there. She read me some and showed me that while they are there, and she could bring them to court or something if needed, she also likes to use a system that keeps things more confidential.