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We are changing to a new content management system that we use to input the content we prepare. The whole thing is such a fiasco.
We had no warning. Last Wednesday those of us that work from home were told we were needed in the office on Friday to learn about the new system. Then on Thursday we were told that the old system was going to be inoperative by Tuesday Apr. 1st, so anything being worked on there had to be sent to editing by Friday. Since I had to go to the training, I had to work quite late on Thursday to finish up everything.
The training lasted only two hours and then we were supposed to work on a project. The system is so not ready to be used. There are way too many bugs and features we need have been removed. Even without the bugs, it’s less efficient for us to use in many ways. We constantly have to upload source files that we only had to upload once in the old system, for example. And, it takes 5-6 attempts to even upload the document correctly.
Our worthless boss was AWOL; out on her mystery “medical leave”. On Friday we tried to talk to her boss, who was involved in creating the system, and IT. They were completely dismissive of us and our concerns. They said they eliminated those features because they were considered not relevant and wouldn’t listen to our explanations of why. In response to the things we mentioned needing fixing, in most cases we were told they are not a priority. Everyone is angry or upset. We feel disrespected and can’t advance in our work.
Our boss got back on Monday. She has barely said anything since then. When she has, she essentially scolds us for being impatient and tells us that this is how things work. Some newer co-workers thought she’d have our back more, but those who have been there longer knew she wouldn’t.
The thing is, our boss is lying. I have been through this process once before at this company and once at another company. The process was never so rushed; there was beta testing before switching. In the end, the system we tested at this company a few years ago was not implemented because of the problems it had. In that case, we worked on the new system about 1-2 hours a day, added our comments/problems to a google doc and then went back to the old system so we could get things done. It was similar at the other company I work with. It wasn’t just foisted on us to use for all our work from one day to the next. It’s now Thursday and we are still getting no answers.
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