It's just nice to have a response of some sort at all - otherwise I don't see a point in having a forum that is meant to communicate issues to the tech team (especially when one of the rules for this forum is to not post something that has already been addressed - which is generally what tech teams on other sites I go to say when they set up a forum or board or etc to post issues but also have an option of sending in requests)
But honestly - if that's not the purpose here, then you seem to have a bunch of people who are really unaware of the workings of the programming trying to resolve the issues.
I guess if that's ok with you - it's fine, bc it's your site. But now that you say the mobile platforms are too hard to keep up with - I suppose that means mobile users need to depend upon other mobile users then.
Again, I suppose that's alright if it's ok with you.