When you start with a therapist, you can never know if the therapist you have chosen is the kind who apologises. My T said she would email me a poem that she told me about. I’ve reminded her three times. Each time she says she will do it (but doesn’t). She never apologises for not having done it. I’m left wondering if she is a bit flaky. And also if she has an inability to apologise. What do you think? Is a simple apology called for?