What a great article resource, ennie, thank you!

There are definitely genuine and superficial apologies. The guy I posted about in the other thread, tried to make ME feel guilty for his bad behavior, so his words fit the "non-apology wording" category. Funny, he's a grown man with a college age child, yet he still won't take responsibility for his actions. I feel sorry for his child, as they have a terrible parent-role-model (someone who is emotionally immature, self-centered).

If he'd done any of the following I would have been surprised, b/c that would have meant he gave a genuine apology (but he didn't, or couldn't):