Not be assigned drive-thru. I don't believe that is fair to the co-workers in the business. Everyone should be sharing all duties evenly regardless of how stressful or distasteful they might be - especially if on the same pay structure. Not being up to the task unfairly adds to everyone else's stress level and workload. Everyone has absolutely got to be able to pull their weight. It sounds to me like the employer is trying to be fair to every co-worker. They have got to be. Ruby, if they pull you from drive-thru you must realise that other taskings for you will become heavier accordingly.