PSA to therapists in general:
If your client (or backup client) talks about how they're struggling with things, keep crying, etc., be careful in what you say back to them. Things like "Have an excellent day!" or "I hope you get to enjoy the splendor of the outdoors this evening. It's divine!" (T and backup T, respectively, today), like yeah, sorry, not feeling that over-the-top s**t right now. Maybe go with something more low-key, like, "I hope your day gets better" or "I hope you're feeling better this morning." Even "good" would be fine. Just bear in mind your audience's current state of mind. And temper things accordingly.
--LT