I don't see any relationship between the workplace allowing dogs and the way patients are treated there. Both things can be true. Just as a person can be married and live in a nice apartment and still have problems, or have experienced hard situations in the past. One thing doesn't negate the other.

Do you like dogs? Have you ever considered getting one? I know having a dog helps me a lot. If nothing else, it gets me up and moving, helps me keep a routine, etc.