I didn't say it was fair. In my experience they will get you for any and everything they think they can get away with. I'm not saying I never damaged anything and I expected to pay for those things. But I've also been stuck with a bill for normal wear and tear and cleaning fees even when I left the place spotless. If I were going to rent again, I would probably put aside some extra money each month to pay for whatever BS they come up with at the end.