That's really odd and I can understand why you'd be so frustrated

I'm on a chromebook too, and with the method I posted above, I'm allowed the full image and I don't need to add any text. Hmmmm *scratches head* I wonder if I've left out something in my directions?

ETA Ok, so I posted an image in my next post, but before I did I typed every single little step in took to do so in that post. I hope it helps