I hope she has someone providing her with professional supervision...she is a person and flawed after all and it sounds like she needs help to learn how to keep her own reactions/emotions from interfering with her ability to provide therapeutic support and guidance to others. (((((((((((((hug))))))))))))) I think you are a strong person to go into that room not knowing what to expect...I believe clients should know what to expect from a caregiver and it shouldn't include worrying about the caregiver's mood. (I say this as a client and an RN myself)
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"...don't say Home
/ the bones of that word mend slowly...' marie harris
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