Someone in our team responded to a spam email and now we lost our biggest social media account. Thanks to her, now we're in a big trouble and work. I don't get how could she idiotly gave the ID and password to the spammer. The signs were too obvious, how the hell she couldn't see that?

To make the matter worse, the person who created the account couldn't remember the email used for the account. Asked the IT, he said that he never recap any registered account data. It's highly probable that we're going to lose it and have to start it all over again.