But, do you feel better knowing the actual answers to your questions? Sometimes I feel stupid asking questions but most of the time the real answers are a lot better than the ones I came up with in my head.

I hope you do take a few minutes in your next session to talk about these communication issues. First of all, thats great to know that she wasn't just blowing you off last session; however, cutting your session short without acknowledging the staff error and compensating you for it is not good practice. Blaming the staff for not returning your calls, is also a problem. She needs to address these issues with her staff. Since she realizes now that it bothers you, she should help you out a bit and tell you what you can and cannot expect regarding her returning your phone calls.

As for the email saying your borderline is showing...I would be like ..Well hell yeah... that why I'm getting therapy. If I didn't have issues like these,...I wouldn't need the therapy.

I think this is a good opportunity to see if you can work with this therapeutic relationship and practice speaking up and addressing your concerns. I had an issue with something my therapist had recommended early on in therapy, it took me a while to raise it, but eventually I did get the guts to say that it pissed me off. When I did we were able to discuss my concerns and it help me see that this relationship could survive some disagreement. It really help with regard to trust.