Kind of like what I've been going through, one of our members in my group was going through caffine & nicotine withdrawls and her service providers didn't see how badly she was decomping, they wouldn't do anything so we got involved did a lot of phone calling, yelling, and praying. Thanks to our groups intervention she is safely in the hospital. The sad part is she was having peti mal seizures and one step from catatonic.
Of course the provider agencies said what a good job we did, point is it wasn't our job to do , where were they when needed
Angie