We do all need to be heard. Sometimes people feel they cannot listen because they don't know what to say, don't want to be drawn into some complicated situation or just can't be bothered because everything's about them. How many times has someone steered the conversation quickly round to their life, instead of listening to you. Very frustrating!

There are people who know how to listen constructively. Unfortunately, they are very rare. Most of my close family can't do this, so it becomes very frustrating. That's partly why I get involved in discussion forums, where I hope I can contribute positively.

Sadly, the internet has contributed to this situation. The art of positive communication is dying. On the plus side, it can educate so when you meet people who can talk about more than what they had for breakfast, then it's good.