Thanks SophieBunny. It helps to know i am not alone in this. In a couple places i lived there were little groceterias on the corner but in this neighborhood its only the mall, the mall or the mall. It doesn't help that to get to the main floor i have to walk thru the bedlam that is the food court. I try and keep my eyes down as much as possible to shut out the chaos. I've tried taking a sturdy cart i have, or having the store deliver my order once i've collected it but there's still the riot of the store to contend with. The grocery delivery service has gone well twice before. It's just this time that they let me down, and let me down hard. The delivery person explained that he needed a bar code selected in the app at the time of ordering to get the exact item so at least i'll know for next time. Wish i had a butler named Jeeves i could send out for groceries!