Quote:
Originally Posted by bluebicycle
Yeah. A lot of people in the U.S. are stuck with Comcrap because Comcrap has a monopoly in most places, as is the case with you too. Hell, even when I lived in downtown Boston, all I could get was Comcrap! I looked for Fios and other stuff, but nope, only Comcrap! You'd figure the city would have more options?!
What they're doing to your 80 year old mom is ridiculous!! Not everyone is able to use much tech. Sounds like they gave you a headache too!!
My uncle got screwed by them though. He likes to stream movies and download them onto hard drives or some kind of external storage (because movie licenses etc get deleted or expire so easily). Well, he had unlimited bandwidth and unlimited everything else, but they suspended his account said, "no, you have to have a business account with us if you want to use our internet as much as you are now." WTF?! So much for "unlimited"... He switched to Fios and hasn't had a single problem!!
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They had absolutely no "fix" to allow my mother to have an email account on her own com____acct! She pays that bill. It is her account; yet, no way to allow her an email account?
I gave them a very hard time. They finally put me through to a supervisor. Shen had to use MY accounts (my email, my phone) to make it work. My mom has two phone numbers, but one has to be a smart phone.
I DESPISE what technology and less than mindful techie companies are doing to our elderly. I had bought my mom a computer recently. Want the instructions or info? Read the code on the front of the computer! Well, how is she supposed to do that? Yes, I can look it up on the net; yet, how is she and others her age supposed to do all of this...and life demands they have access to email, in the least.
At least she tries (and gives me a part-time job of untangling her computer issues). She prints out info for her friends, who have no idea of how to use s a computer.
For anyone reading and dealing with an elderly person who wants to use a computer,I suggest:
Windows 10S. Yes, 10 S! the "S" is important! This version of Windows does not let her accidentally download/install strange programs. IF someone gets in touch with her and tells her to download something, the computer will not allow it. It will also BLOCK suspicious sites, not just warn about them.
A 10s version of Windows can be switched into a windows 10 Home version; however, it cannot be again reversed to 10S.
The other suggestion is a specific computer/program endorsed by AARP.
I hope the gas company gets here soon. I need to dig deep into some files and write some certified letters. I need to have super concentration, which is not one of my strengths. A major interruption would likely have me starting all over again, reviewing everything, drafting new letters, etc. No. I do not want to have to do that again. I also need to make some important calls and cannot be interrupted. (The gas company will not give any time frame as to when they might arrive, since this is considered an emergency.)
Love to All!
