You might consider that you may be personalizing interactions a bit more than most people would. You have frequently written about the office staff hating you, being mad at you, etc. The reality is that their feelings about you probably aren't anywhere near that strong. They deal with dozens and dozens of patients, phone calls, sales reps, etc. in a single day. They may be grouchy or have the personality of a toad, but my guess is that they don't invest a great deal of time thinking about any one person they deal with to the point of "hating" them, etc. I could be wrong, but you do have a tendency to frame your interpretations of other people in terms of "they hate me" or "they are angry at me."