Definitely look into reviews like BirdDancer said. Also make sure you understand why someone hates an office (if they say they hate it). I've found that some people are utterly ridiculous when they leave reviews, though. For example, they'll rate a provider poorly because the front desk staff sucks, but it's not the provider's fault the front desk staff sucks! So you really, really have to look into what people are saying. Plus, you have to remember that people who are seeking out help typically have psych problems themselves and may have a warped thought process when they're writing their review. I'm not trying to be mean when I say this, but sometimes people are psychotic or they have some kind of personality disorder and then they leave a very negative review. Or, some people think that the psych office is going to cure all their problems when that's not 100% possible. But then there are people who do have a genuine concern about a psych office and have genuinely received poor treatment, so try not to discount every review.