Well if your using a crisis line then I’m assuming your in a crisis.
I know people who have used lines whether voice or text and a police officer is dispatched on a welfare check, that doesn’t mean someone is going to automatically be taken off to the nearest hospital or psych ward. That crisis line could be something that can hold you over until you can call your Pdoc or T.
But yes there is info taken down.. there has to be, as mentioned there needs proof that there is a need for the service and how many people should be staffed to handle calls. Funding is an ongoing struggle.
Lots of people go to forums like PC and others to either reach out for help or just read so they don’t feel alone and they find hope.
I’m just glad that mental health is being talked about and we have access to help if we need it 24/7
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Helping others gets me out of my own head ~
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