I wouldn't have liked her manner either. "You" were there; I would have liked her to have listened to what you had to say, fill in the form when you weren't speaking and if it took longer then so be it? I would go again on Monday but if she interrupted me or told me to "wait" I'd let her know I didn't like that and that I was there for my purposes and hers, whatever they are, should take second fiddle; I'm the client. She can give me a form to take home and fill out and bring back and type in her own copious spare time between two and three a.m. if that's what she wants to do but when I'm there, listen to what I have to say!