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nonightowl · Feb 29, 2020 at 02:37 PM

Recently I talked to a social worker at this non-profit that is supposed to help seniors find resources they need. I spent about an hour and half talking to her in person and filling out forms, giving them a lot of personal info. One of the questions was how much support I have in my life, no matter what kind (financial, emotional, etc). I put "not much".

That was about a month ago, and so far I never hear from her. I left her a message a week ago, then another yesterday. It doesn't feel good when people don't respond to me. It sends the message that I'm not important or they can't help with this issue.

Then SAY so. I don't know if this social worker is an incompetent one, wasn't in the office last week, is on vacation, or doesn't even work there anymore. Her extension doesn't have a personalized greeting or even her name on it. Maybe the turnover is high. It just says "The person at this extension is not available." If she was out, I wish someone filled in for her, but maybe since it's a non-profit, they have a skeleton crew. Non-profits are usually understaffed.

I know I'm not old enough for most of their services, but I'm trying to get whatever help I CAN get. And nobody bleeping calls me BACK.

Now I'm wondering if I wasted my time. It's a bit early to complain, and I'm not even sure if it's worth it. So hard to get help you need, as they put so many age restrictions and other criteria on it, then sometimes the people aren't competent on top of all of that. Or don't have the courtesy to communicate.