I see your point, but she’s not always this way. Often she offers her sympathy and advice when I present her with a difficulty. I do consider her a good friend. We’ve been friends for four years now. That I consider a true friendship. We’ve also had a fight once and forgave each other and remained friends. I wouldn’t just cut off a longer term friendship due to a few instances of insensitivity, and like I said, she’s largely unaware of it.

It could have been said within specific contexts instead of a general statement.l In fact I think it was, which does shed a different light on it.