Thank you for everyone for your responses.

I assume when he mentioned they showed up one to two hours earlier he meant in person. If it was video chat session he could have said I have another patient could we chat at scheduled time. If it was a crisis, emergency I would understand. Or if he told me without details - I have a patient in crisis who showed up for early etc

If he is seeing patients in person I do not agree with it - covid. Some people may not have access to video chat-phone call or text okay too.

I’m not happy. I find it rude. Time to look for another T