My Pdoc and T are only doing phones sessions. I doubt they will ever do video chats. The clinic I go to takes top notch insurance to medicaid and no insurance persons.

There has been some issues with some states didnt "allow" for phone sessions, but insurance companies have had to now accept they will be paying for phone sessions..

I am not making excuses for your Pdoc at all.. But this is a brand new think for providers and all of us... I spoke to my T on the phone Wednesday for our first phone session. We had a good session.. I personally am never one that will call between sessions, its my own issue, But he told me he and all other T's and my Pdoc and the NP are all receiving 50% more calls for help... So I think they are under alot of stress because not only are they helping patients in a new way but they are getting more and more calls than they normally take care of... but they also have to take care of themselves.

In Nashville one of the crisis lines providers are receiving double and more than the normal daily calls.

Just be calm when you talk to your Pdoc and tell her you simple do not have a device that can allow for video calls and you do not have the money and say well lets just make the best of phone calls as we can until things calm down.

Again I am not siding with your Pdoc, but Corona is effecting everyone on the planet and I think everyone can get stressed out.