Well, I just got back from Wal-Mart pickup. It took me 20 mins to get my groceries because some lady was screaming at the Wal-Mart employees who were putting things in her trunk. She was like, "I DO NOT ACCEPT THIS SUBSTITUTION. MY SON WANTED BLUE COTTON CANDY, NOT THIS RED COTTON CANDY. BLUE IS HIS FAVORITE." Then one of the Wal-Mart employees was like, "Sorry, ma'am. Our inventories only refresh once every 24 hours, so it is possible that things go out of stock before you pick them up. We can take that item back if you do not want it. You do not have to take it if you do not want to -- for example, if there is an allergy." The lady was like, "no, there is no ALLERGY involved. Did you not hear what I said? MY SON WANTED THE BLUE COTTON CANDY. I AM NOT LEAVING UNTIL I GET THE BLUE COTTON CANDY."
The lady fought with the Wal-Mart people for 20 mins on this. Then her son was crying in the car and throwing a hissy fit. (He looked like he was maybe 5? Cute kid.) Eventually, a manager came out and said there was nothing they could do about the inventory, but that they would give her the red one for free. Then she STILL got mad and threatened to call Wal-Mart customer support to complain about the employees' "behavior"! And of course, she took the cotton candy eventually and then gave to her son to quiet him. The kid started smiling, so I assume the red cotton candy was okay? Seems like the kid just wanted cotton candy regardless.
Also, the Wal-Mart employee who was giving me my groceries was coughing. Thankfully I didn't have to sign anything at this time. She just put stuff in the trunk and that was that.